PLEASE EXPLAIN YOUR ACTIVITIES ON OFFER?

BEGINNER LESSON for those that have never SUP before or only a few times, or an IMPROVERS LESSON for those that are self-taught, and have SUP several times. Learn correct standing, paddling and turning techniques and important safety aspects of SUP. Advise your level of SUP (Stand Up Paddle Boarding) experience on your login form. All sessions are WEATHER DEPENDENT for safety purposes, should a session be cancelled you may be notified an hour prior.

NOTE: both beginner and improver lessons are normally combined due to demand, with experienced SUP instructors attending to participants needs dependent on their individual experience stated on their login form. 

SUP HIRES – UNFORTUNATELY DUE TO NAPIER CITY COUNCIL RESTRICTIONS & RESISTANCE FROM PANDORA KAYAKS, WE ARE UNABLE TO OFFER PUBLIC HIRES AT PANDORA POND.  We can however offer SUP hires to anyone who has had a LESSON with Paddle Boarding HB in the past two years, and learnt SUP Safety.  Please message 021 101 7969 to request a hire or for further information.

HOW DO I BOOK A SESSION?

Available lesson times can be viewed and booked via the bookings calendar. Online bookings are essential.

HOW DO I PAY?

Full payment is required to confirm your session. Payment can be paid via Bank Transfer –  ANZ 06 0738 0190701 00 (Ref your full name & session date or invoice number).  Invoices can be emailed for group or private bookings.

WHERE DO WE MEET (see your email confirmation for location)

Our meeting points are either the Napier Sailing Club Reserve on Pandora Road (normally on weekdays). Just before the Westshore bridge – Harbour side (not Pandora pond side). 

How to find Napier Sailing Club reserve on Pandora Pond_LI

OR

Meeanee Quay Reserve (normally on weekends). We RECOMMEND that you Google 5 Meeanee Quay, Westshore to find us, the reserve is opposite this house. 

How to find MEEANEE QUAY RESERVE opposite 5 Meeanee Quay a_LI

WHAT ARE THE AGE RESTRICTIONS?

We are advised by ISA (International Surfing Association), that it is NOT advisable to offer lessons to 7 years and under, unless part of a supervised school group. We offer lessons to 8yrs and older. All 8 -17-year-old participants require an accompanied adult either as a participant or onshore, and have their consent signed by a legal guardian. 

WHAT DO I WEAR?

It depends on the weather.  If it’s a hot sunny day, then togs & casual gym clothes are fine (NO DENIM). As it is a form of exercise, you may get warm quickly. If it’s a cold day, we suggest you wear merino tops & a jacket, but with the ability to strip layers off if required. Full wetsuits can be very restrictive but okay to wear. View the photo gallery to see what others have worn during summer and winter. 

CAN I BUY A SUP VOUCHER AS A GIFT

Yes you can. All vouchers are valid for a year from purchase. To purchase a voucher, please email your name, the name of the recipient, any special words and advise the amount you’d like to spend. You will receive via email a pdf to print out on your own special paper to give as your gift. Most common vouchers are either $40 (one lesson) or $80 (two lessons for two people). Bank account for payment is ANZ – 06 0738 0190701 00 – ref your name and the word voucher.

WHAT ELSE SHOULD I BRING?

It is advisable to bring a bottle of water, towel, sunscreen, sun hat, medication (i.e. inhaler etc.), change of clothes and sandals for around the water’s edge.

WILL I GET WET?

You may only get your feet wet. Most people establish their balance quickly.  Having the correct sized board makes a huge difference in whether you will take a dip or not.  This is why we ask you what your weight and height are. There are never any guarantees though, but we do assure you, you’ll have lots of fun. Bring a change of clothes, just in case.  

DO I NEED TO BE FIT TO DO THIS SPORT?

You do need a small degree of fitness to enjoy this sport, as well as an ability to get up and down from a kneeling position. However, if this is not achievable, you can still enjoy the whole experience sitting on your bottom.

WHAT DOES WEATHER DEPENDENT MEAN?

Weather Dependent means that all sessions will only go ahead if the weather is suitable. It is more enjoyable and safe to learn how to Paddle Board with minimal to no wind.  It will also depend on the current and swell, as calm waters are better conditions for learning how to paddle board, these two factors will be taken into consideration when deciding if a session will go ahead or not.

WHAT HAPPENS IF A SESSION IS CANCELLED?

Each participant will also receive a text or phone call the night before if the session is looking likely to be cancelled.  Be prepared that cancellations can also be made an hour before the session. SAFETY is our priority. Unfortunately, WIND and SWELL are not our friends when it comes to learning how to paddle board.

DO I GET A REFUND IF IT IS CANCELLED DUE TO WEATHER?

Absolutely, you will get a full refund if it is OUR decision to cancel due to unsafe conditions. Alternatively, we can give you a credit, which you can use for an alternative day.

DO I GET A REFUND IF I CANCEL?

For individual or small bookings,  if you cancel 15 hours before your scheduled session, then you will receive a full refund – less a $15 administration fee. If you cancel inside the 15 hours, then zero refund is given.  GROUP BOOKINGS 8x and over,  if you cancel 48 hours before your scheduled session, then you will receive a full refund – less a $50 administration fee. If you cancel inside the 48 hours, then no refund is given. 

IS PADDLE BOARDING SAFE?

Your safety is our priority. We operate from extremely safe locations that we are familiar with, and safety is always our number one consideration at all times. Each person must wear a foot leash which is attached to their board, this means if you fall in, your board is not far away to grab onto.  As a secondary precaution, you will either wear a safety pfd belt or a life vest in case you get into difficulty.  Also, the instructors will be close by, who have community lifesaving certificates.

CAN YOU TEACH ME HOW TO SUP SURF and can I BUY A SURF SUP BOARD FROM YOU?

Our mobile school is predominately for SUP on Flat Water.  We are not qualified to teach Surf SUP as this is a different area of expertise. SURF SUP boards are smaller in size than the ones we use for flatwater. 

ONCE I MASTER STANDING UP, CAN I GO OFF ON MY OWN FOR A PADDLE?

NO SORRY!  Mainly due to safety, also because we are bound by adventure activity laws and strict conditions, everyone must stay together as a group at all times during a lesson.