PLEASE EXPLAIN YOUR ACTIVITIES ON OFFER?
BEGINNER LESSON for those that have never SUP before or only a few times, or an IMPROVERS LESSON for those that are self-taught, and have SUP several times. Learn correct standing, paddling and turning techniques and important safety aspects of SUP. Advise your level of SUP (Stand Up Paddle Boarding) experience on your login form. All sessions are WEATHER DEPENDENT for safety purposes, should a session be cancelled you may be notified an hour prior.
NOTE: both beginner and improver lessons are normally combined due to demand, with experienced SUP instructors attending to participants needs dependent on their individual experience stated on their login form.
A GROUP BOOKING is for private groups. A minimum of 6x people and a maximum of 12x people. Consists of a 10-minute lesson & safety briefing onshore, followed by a 1-hour fun paddle on the water. Games and activities can be included depending on what the group requires. $40.00 per person. (School/Community group lessons available Monday to Thursday – $28 per person (min 8x/max14x).
SUP HIRES – Paddle Boarding, Hawke’s Bay hire quality boards & equipment, at specific times during summer, normally after scheduled lesson times, and dependent on weather conditions and venue availability. See HIRE PAGE for further information. NOTE: we do not do individual request hires. We will post on our FB page and Hire Page when we are doing hires, all dependent on weather and the pond availability.
HOW DO I BOOK A SESSION?
Available lesson times can be viewed and booked via the bookings calendar. Online bookings are essential.
HOW DO I PAY?
Full payment is required to confirm your session. Payment can be paid via Bank Transfer – ANZ 06 0738 0190701 00 (Ref your full name & session date or invoice number). Invoices can be emailed for group or private bookings. Note – credit card payments via PayPal or onsite eftpos may incur a 3.5% fee.
WHERE DO WE MEET (see your email confirmation for location)
Our meeting points are either the Napier Sailing Club Reserve on Pandora Road (normally on weekdays). Just before the Westshore bridge – Harbour side (not Pandora pond side). Please DO NOT park on Pandora Road as per map below.
Meeanee Quay Reserve (normally on weekends). We RECOMMEND that you Google 5 Meeanee Quay, Westshore to find us, the reserve is opposite this house.
CLICK for VENUE MAP – for HIRES and LESSONS
WHAT ARE THE AGE RESTRICTIONS?
We are advised by ISA (International Surfing Association), that it is NOT advisable to offer lessons to 7 years and under, unless part of a supervised school group. We offer lessons to 8yrs and older. All 8 -17-year-old participants require an accompanied adult either as a participant or onshore, and have their consent signed by a legal guardian.
WHAT DO I WEAR?
It depends on the weather. If it’s a hot sunny day, then togs & casual gym clothes are fine (NO DENIM). As it is a form of exercise, you may get warm quickly. If it’s a cold day, we suggest you wear merino tops & a jacket, but with the ability to strip layers off if required. Full wetsuits can be very restrictive but okay to wear. View the photo gallery to see what others have worn during summer and winter.
CAN I BUY A SUP VOUCHER AS A GIFT
Yes you can. All vouchers are valid for just over a year from purchase. To purchase a voucher, please email your name, the name of the recipient, any special words and advise the amount you’d like to spend. You will receive via email a pdf to print out on your own special paper to give as your gift. Most common vouchers are either $40 (one lesson) or $80 (two lessons for two people). Bank account for payment is ANZ – 06 0738 0190701 00 – ref your name and the word voucher.
DO YOU HAVE CLOTHING AVAILABLE TO HIRE OR BORROW?
Yes, we have rash shirts and wetsuit tops available for anyone to borrow or purchase, all branded with our SUP Logo. We also provide windproof jackets to participants if needed.
WHAT ELSE SHOULD I BRING?
It is advisable to bring a bottle of water, towel, sunscreen, sun hat, medication (i.e. inhaler etc.), change of clothes and sandals for around the water’s edge.
WILL I GET WET?
You may only get your feet wet. Most people establish their balance quickly. Having the correct sized board makes a huge difference in whether you will take a dip or not. This is why we ask you what your weight and height are. There are never any guarantees though, but we do assure you, you’ll have lots of fun. Bring a change of clothes, just in case.
DO I NEED TO BE FIT TO DO THIS SPORT?
You do need a small degree of fitness to enjoy this sport, as well as an ability to get up and down from a kneeling position. However, if this is not achievable, you can still enjoy the whole experience sitting on your bottom.
WHAT DOES WEATHER DEPENDENT MEAN?
Weather Dependent means that all sessions will only go ahead if the weather is suitable. It is more enjoyable and safe to learn how to Paddle Board with minimal to no wind. It will also depend on the current and swell, as calm waters are better conditions for learning how to paddle board, these two factors will be taken into consideration when deciding if a session will go ahead or not.
WHAT HAPPENS IF A SESSION IS CANCELLED?
Each participant will also receive a text or phone call the night before if the session is looking likely to be cancelled. Be prepared that cancellations can also be made an hour before the session. SAFETY is our priority. Unfortunately, WIND and SWELL are not our friends when it comes to learning how to paddle board.
DO I GET A REFUND IF IT IS CANCELLED DUE TO WEATHER?
Absolutely, you will get a full refund if it is OUR decision to cancel due to unsafe conditions. Alternatively, we can give you a credit, which you can use for an alternative day.
DO I GET A REFUND IF I CANCEL?
For individual or small bookings, if you cancel 15 hours before your scheduled session, then you will receive a full refund – less a $15 administration fee. If you cancel inside the 15 hours, then zero refund is given. GROUP BOOKINGS 8x and over, if you cancel 48 hours before your scheduled session, then you will receive a full refund – less a $50 administration fee. If you cancel inside the 48 hours, then no refund is given.
IS PADDLE BOARDING SAFE?
Your safety is our priority. We operate from extremely safe locations that we are familiar with, and safety is always our number one consideration at all times. Each person must wear a foot leash which is attached to their board, this means if you fall in, your board is not far away to grab onto. As a secondary precaution, you will either wear a safety pfd belt or a life vest in case you get into difficulty. Also, the instructors will be close by, who have community lifesaving certificates.
CAN YOU TEACH ME HOW TO SUP SURF and can I BUY A SURF SUP BOARD FROM YOU?
Our mobile school is predominately for SUP on Flat Water. We are not qualified to teach Surf SUP as this is a different area of expertise. SURF SUP boards are smaller in size than the ones we use for flatwater.
ONCE I MASTER STANDING UP, CAN I GO OFF ON MY OWN FOR A PADDLE?
NO SORRY! Mainly due to safety, also because we are bound by adventure activity laws and strict conditions, everyone must stay together as a group at all times during a lesson. See HIRE PAGE for hire times and location available during summer months.
DO YOU HAVE A SUP CLUB
We did have a SUP CLUB, but due to introducing SUP HIRES to the public in 2019/20, we no longer provide SUP CLUB hires or paddles, we do however offer a SUP GROUP Hawke’s Bay Facebook page, which you can join, and then arrange paddles with other SUP lovers. Link to SUP GROUP page.